Monthly Archives - January 2017

The Hidden Cost of Old Technology

“Please wait…”  How many times do we hear those two words these days?  I know I seem to be hearing them more and more, and each time I do I cringe a little and hope that my own business is staffed properly and keeping up so that you don’t hear that too often from us. While pondering the hidden cost of waiting, I decided to go through a little math exercise to see how difficult it would be to put [...]