Don’t Forget the Back Office

In past articles, I’ve talked about the impact of your Point of Sale operations and how important it is to pay close attention to how well that area of the operation functions, but today I want to talk about an area of the business that often gets overlooked, the back office.  Just as we know that it’s critical to have the right technology in place to get customers in and out of the doors quickly, it is equally important [...]

From Analog Phones to Digital Phones

The phone sitting on your desk must be one of the unsung heroes of the Technology world if there ever was one.  Analog phones have been around for so long we hardly ever even think about them, but without them, we all know that business would come to a screeching halt.  But just like everything else, the business phone has evolved to adapt to the changing way we work and if you haven’t given your phone system a thought [...]