so you can keep your eyes on your business.
& Announcements
I don’t know if you’ve seen the latest Steven Spielberg movie “Super 8” yet, but if you have, I’m pretty sure you’ll agree that the train wreck scene in that movie probably has to be one of the most epic crashes ever put on film. I think I have an idea why that crash is such a memorable scene, and if you’ll indulge me for a second, I’ll give you my theory [...]
(READ MORE)Times have certainly been challenging these past couple of years. Many companies have found themselves stuck in the doldrums, fighting to survive. For some, the strategy is to “hunker down”, tighten the grip on the wallet and try to simply ride the tough times out. But I believe there’s another option. I believe companies can [...]
(READ MORE)Recent events should be serving as a reminder to each one of us that disasters never visit us on any sort of schedule. Disaster Recovery planning is never really done, and it’s not the kind of thing that should be looked at once and then put away. Our approach is simple, we start at the [...]
(READ MORE)Proactive System Monitoring
We watch like a hawk.
Let's face it, as systems grow in complexity, so does the need to watch everything so that problems that do crop up are taken care of quickly. Our remote monitoring system uses best of breed monitoring software to continuously monitor the hardware and critical system components that you'll be running on.
Our technicians have instant access to a concise, continuously updated dashboard that alerts them the moment problems are detected. Clear escalation procedures are in place to make sure that if a problem goes unnoticed on the dashboard, other means are used to alert us, using audible alarms, email and even text messages.
By having powerful and sophisticated software do the boring work of constantly checking systems, our technicians use their time to actively work on any problems that have occurred. No longer do they need to browse through each monitored system to check on things, or worse, sit around waiting for your call to tell us something is down. In most cases, the phone call that occurs will be us calling you to let you know we're working on a problem that you may not even realize you have.
By watching things like disk space usage, memory usage and CPU utilization on critical servers, we're able to identify a system that is being overloaded or may need some housekeeping. This remote “check engine light” keeps your systems on the job with maximum uptime while minimizing costly disruptions to your business.
Again, our slogan is more than just a clever tagline. It's our commitment to you -- We’ll keep an eye on your systems, so you can keep your eyes on your business.
