For over a decade, Applied Integration has focused on the IT support and management for lumber, building material, and construction businesses across the country. With over 25 years serving this market, our founder has a unique understanding of the demands of the environment and has developed the processes and solutions that are critical to keeping businesses like yours running.
With a track record of over 30 years in the industry, most of those years spent directly servicing the lumber and building materials retailer market, Don has a deep knowledge and understanding of what it takes to keep systems healthy. With strong attention to detail and a logical, troubleshooting mind, Don has put together an organization that excels at keeping complex systems running well, and solving problems quickly when things go wrong.
Starting his career at Dimensions Software, Don installed managed and supported systems nationwide before starting Applied Integration.
We define Integrity as the underlying personal commitment to hold ourselves to the highest standard of honesty, truthfulness and to doing those things that are mutually beneficial to everyone involved. We will do the most honest, correct thing at all times, whether anyone is watching or not. We will seek to achieve the trust of those around us and will value and protect that trust.
We define Accountability as the commitment to take full personal responsibility for our actions and – when they happen – for our mistakes. We believe that our Co-workers and Customers should expect us to commit to a course of action and then to take responsibility for following through on that course. We hold ourselves responsible for our conduct and for knowing and doing what is expected from us. We will understand the work duties that are assigned to us, and then complete those duties to the best of our ability. We will graciously accept recognition for a job well done and honestly accept constructive criticism when we fall short of expectations or make a mistake.
We will conduct ourselves in a Professional manner in all of our dealings with Co-Workers and Customers. We will present ourselves as professionals in our attire, our attitude and in our written and verbal communication. We will strive to maintain a calm demeanor, especially at those times where the stress of the situation is the highest. We will always remember that our Customers are professional businesses who are inviting us into their place of business and will respect that invitation and always ensure that we will deserve a return invitation.
Beginning with an understanding that each hour of each day is precious and fleeting, we will always strive to make the most effective use of our time every day. We will do the most important thing first, and complete that task to the best of our abilities. We will always strive to eliminate procrastination and will work fast. We will be punctual at all times and plan ahead so that we arrive on time for work, meetings, appointments and other tasks. We will focus our efforts on work related duties while at work and leave the majority of our personal items to be completed and managed outside of our business hours.
We will constantly strive to be both skillful and properly educated so that we can competently conduct the work duties assigned to us. We will understand that the profession we have chosen is one that requires an ongoing commitment to the growth of personal skills, and we will aggressively seek out and take advantage of opportunities to facilitate that growth. We will always strive to perform our work to the highest standards, with complete follow through and rejection of short-cuts or half measures.
We will always treat those we interact with in a respectful manner, and we will expect to be treated respectfully in return. We will understand and recognize the skills and talents of those around us, and listen openly and objectively to the input of others. When we find ourselves in a situation where we disagree, we will commit to conducting ourselves in a respectful manner while we work through the disagreement. At no point will we allow ourselves to personally attack, verbally or otherwise, those around us.