Google Reviews are Important - Here's Why as an MSP We are Starting to Ask for Reviews
Chances are, you've used Google to research a business before making a purchase. In fact, according to a recent study, 84% of consumers trust online reviews as much as personal recommendations. So it should come as no surprise that Google reviews are important - they can make or break your business. Here's why:
Google Reviews are a form of free marketing. IT support companies know that Google Reviews are a form of free marketing. Good reviews can attract new customers, while bad reviews can drive them away. That's why IT support companies work hard to earn positive reviews from their clients. Google Reviews provide an easy way for potential customers to learn about a company and its services. They can also help to build trust and credibility. IT support companies that take the time to encourage their clients to leave Google Reviews can reap the benefits of this powerful marketing tool.
Google Reviews increase your online exposure and help with SEO, especially local SEO. All companies and MSPs alike have a lot to gain from Google Reviews. Having plenty of positive reviews not only increase online exposure, but also helps with SEO - especially local SEO. This is because when potential customers do a search for businesses in their area, Google will display local businesses with the highest ratings. For managed service providers, this can be a great way to attract new customers. In addition, reviews can also help to improve click-through rates from organic search results. In fact, businesses with 40+ reviews—or at least more reviews than your rival—are preferred by Google and prospective customers. As such, it's well worth taking the time to ask your satisfied customers to leave a review on Google.
Google Reviews are a great way to gain testimonials for use in other marketing areas. As a Managed Service Provider, one of the best ways to gain testimonials that you can use in other marketing areas is through Google Reviews. When customers leave reviews on your Google My Business page, not only are they giving you valuable feedback, but they're also helping to spread the word about your business. Google Reviews can be a great way to build brand awareness and credibility, both of which are essential for Managed Service Providers. Furthermore, potential customers who see positive reviews are more likely to contact you for service. So if you're looking for a way to boost your marketing efforts, start by encouraging your customers to leave Google Reviews.
Google Reviews are a good way to better understand what you are doing right and/or wrong as a business.
If you're in the business of IT support, then you know that customer satisfaction is key. After all, your clients are entrusting you with keeping their IT systems up and running smoothly - and they expect you to deliver! One way to get an idea of how well you're doing is to check out Google Reviews. Here, potential and current customers can leave feedback about their experiences with your business. This can be a great way to get insight into what you're doing right - and where you might need to make some improvements. Of course, it's important to take any criticism with a grain of salt. But if you're seeing a pattern of negative reviews, then it's time to take action. After all, your goal should be to provide the best possible IT support to your clients. And that means always being open to ways that you can improve your business.
In conclusion, Google reviews are important all businesses - there's no denying it. If you don't have any reviews, now is the time to start collecting them. And if you do have reviews, make sure you're monitoring them and responding to feedback accordingly. Your future customers will thank you for it!