2020 Technology Recap by a 

Managed IT Service Professional

With more that 30 years of experience providing IT solutions and computer support to business owners, Don Cockayne knows IT. Here is his take on the challenges 2020 had on technology.  

 

Started at Dimensions as a Hardware Installer, moved up to Hardware Support Manager and then VP of Support Services just before the merger mania hit.  Studied programming at Eastern Montana College but there weren’t really IT Service careers or degrees at that time so I dropped out and started writing software. 

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